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BlackBerry Protect Account Users Only

BlackBerry Protect Account Users. If you are using BlackBerry Account software on your device you must remove the device from your BlackBerry Protect Account before sending it to us.



Remove a device from your BlackBerry Protect account

Read how to remove your device from BlackBerry Protect Account.


1. Log in to the BlackBerry Protect website. Click here to access the BlackBerry Protect website
2. Click Manage Devices
3. Click the device that you want to remove.
4. If you are removing a device that is running BlackBerry 7.1 or earlier, to delete your backups from BlackBerry Protect, clear the Keep Backups checkbox.
5. Do one of the following:
  - To remove a device that is running BlackBerry 10, click Remove Device
  - To remove a device that is running BlackBerry 7.1 or earlier, click Archive.

For any further details or questions you can visit the BlackBerry Protect Account site.



 
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