If you have chosen to post your mobile phones, please use one of the following addresses after completing an order:
Special Delivery - recommended
We recommend sending the parcel special delivery to the following address:
Fonebank.com,
3 Long Yard,
Holborn,
London, WC1N 3LS
Special Delivery means your phone(s) are insured up to a value of £500.
Recorded Delivery
You can also use the same address for Recorded delivery which insures you to up to a value of £40.
Free Tracked Returns
Once you’ve completed your order you can select a Free Tracked Return service. You will need to print off a pre-paid postage label and take the parcel to your local Post office to obtain a tracked returns receipt that will include a 13 character reference allowing you to track your parcel at
www.royalmail.com
Please note; We strongly recommend choosing Special Delivery as it insures your handset(s) if lost or damaged. Recorded delivery should only be used for orders under £40.
Please don't post phones through our letter box, we can't accept responsibility for phones that go missing if you do. Please hand your phones to a receptionist and request a receipt.