Please complete your order online before posting your mobile phones.
Once you have completed your order you will be asked to confirm one of the following postage options. Click on one of the options below left for a full description of each sending method.
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| Special Delivery |
• Available at your nearest Post Office
• Costs a few pounds and arrives next working day
• Insures your mobile phones against loss up to £500 |
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Complete your order, print your postage label and follow our packing instructions. |
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Take your parcel to your local post office and send to the address below. Please retain your proof of postage.
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Fonebank.com,
3 Long Yard,
Holborn,
London, WC1N 3LS
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| Tracked Returns |
• Print off a postage label pre-paid by Fonebank
• Will take around 3 working days to arrive
• Insured up to £50* |
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Complete your order, print your postage label and follow our packing instructions. |
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Take your parcel to your local post office to obtain a tracked returns receipt (not proof of postage) that will include a 13 character reference allowing you to track your parcel at www.royalmail.com
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*Please note: This service is insured up to £50 as long as you retain your tracked returns receipt. Special delivery is advisable for higher value orders (£51 or more).
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| Sales Pack |
• Completely Free
• Receive a pre-paid envelope to post your mobiles in
• Good for lower value orders |
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Complete your order receive your sales pack in 48 hours. |
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Once you receive your sales pack, carefully wrap your mobiles in bubble wrap or tissue paper and place in the pre-paid envelope with the order sheet you’ll receive.
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Please note; this is not an insured service. Special delivery is advisable for higher value orders (£41 or over).
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| Free Collection |
• Only for 5 mobiles or more
• Available Mon to Fri, 9.00am to 5.30pm
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Complete your order and pack your mobile phones in a secure box or Jiffy bag with the address below clearly marked on it. Make sure you include your order sheet with the mobiles.
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Then call us on 020 7404 6440 to arrange a collection date.
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Fonebank.com,
3 Long Yard,
Holborn,
London, WC1N 3LS
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| Drop In |
• We are open Mon to Fri, 9.30am to 5.30pm |
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Complete your order. |
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Pop in and we’ll process your mobile phones the day we receive them.
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PLEASE REMEMBER:
However you choose to send your mobile phones, please include your order details and carefully read the packaging instructions provided once your order is complete.
We do not require chargers, boxes or any other accessories.
