New devices must match the make and model quoted on the order and meet the following criteria:
- Must be brand new, unused in sealed original box.
- Any security seal must not be broken.
- Must be in original manufacturer's box with all accessories.
- Must NOT be reported as barred / Blacklisted / Stolen.
- We reserve the right to return any device we deem not to be New
Please be aware that we carry out a carrier check to determine the network of new devices. This can delay processing times by around 1-2 working days.