Damaged or Faulty Gadgets
If your device does not charge or the screen is not accessible then we will not be able to remove your data. Please do not send these devices as they will be £0 value, destroyed and recycled.
If your gadget does not adhere to the working conditions it will be classified as Damaged/Faulty. Damaged/Faulty Gadgets must meet the following criteria:
- Device must not be crushed.
- Device must not be broken in half or bent in any way.
- Device must not be liquid damaged.
- No integral components such as the camera, LCD or display lens should be missing.
- Watches must be complete with strap and charger.
- No integral components should be missing or detached from the main body of the device.